Cisco WCS root-user password reset (Windows)

  

If you are reading this then you probably forgot your root-user password like I just did. Its simple to change here is how:

First you need to have access to the server in which WCS is installed. Drop into the DOS prompt of the server (run->cmd).

Navigate to where WCS is installed and dive down into the "\bin" directory. The next order of business is to stop wcs. This is important and don’t cowboy this, because you may cause yourself some issues with the database if you don’t.

Here is how to stop the WCS server on the DOS prompt with \StopWCS command:

D:\Program Files\WCS6.0.132.0\bin\StopWCS

Next you need to run the root-user command. The <PASSWORD> is where you will enter your new root-user password.

D:\Program Files\WCS6.0.132.0\bin\passwd root-user <PASSWORD>

Once you run this it may take a few minutes but you will receive feedback like this:

Output:
----------
Initializing...
Updating root password.
This may take a few minutes...
Successfully updated root user

Next simply restart WCS and your root-user password should be reset!

D:\Program Files\WCS6.0.132.0\bin\StartWCS

Comments

[Steve Williams]

Hi George,

Thanks for sharing, just bookmarked your link for future reference.

/steve

[CCDP]

I like the way you explain here. Thanks!

CCDP

[Brian C.]

Hi: Thanks...very straightforward and concise article...Great